CUSTOMER-CENTRIC APPROACH IN ID AUTHENTICATION


In an era where security and efficiency are paramount, NFC technology emerges as a game-changer in chip-based document verification for the banking and financial sectors. Digibank Touchless ID Authentication (Digibank TIDA) is designed as a future-proof identity authentication solution, providing a top-notch user experience while minimizing cybersecurity risks throughout every phase of the digital identity management process

There are more than 2 billion NFC-enabled devices in use today

Catch the trend and lead the board with Digibank TIDA


  • Extract and verify proper identity from diverse international and domestic ICAO 9303 ID documents in less than 15 seconds on average
  • No margin of error in accessing, reading, and transmitting data while ensuring data privacy and protection
  • Global support for different types of ID documents from different countries and territories
  • TIDA is able to work with approximately 80% of all ever existed smartphones (1.6 billion) and all chip-based ID documents 

HOW TIDA WORKS?

1. Preparation

 Customer taps the chip-based ID document against the smartphone


2. TIDA Verification

 TIDA checks the legitimacy of the ID document and matches the data extracted from the chip against the document information

THE TRUSTED SOLUTION IN A DIGITAL WORLD

Fraud Prevention

Able to spot modified and forged ID documents, with zero chance of illegal documents bypassing the watchful eyes of NFC technology


Legal Compliance

Strictly comply with KYC / AML regulations, personal data protection requirements, as well as the Central Bank's regulatory requirements

Stronger Security

Apply multi-layer protection of data, API, and mobile application combined with a full suite of eKaaS to offer a robust and tamper-resistant method for verifying individual identities


Time x Speed

Speed up the customer verification process in both branches and remotely

 

Convenience and Reliability



Convenient authentication through an auto-personalized mobile app interface and user-friendly guidance to ensure users’ onboarding process succeeds on the first try



In-a-trice
Identity Verification


Verify the identity of your customers and keep fraudsters out. Check the authenticity of ID documents through a single call-to-action in seconds



Flexibility and Versatility



Support all  NFC-supported devices, from the latest, high-end devices to low-specification devices with outdated OS versions. TIDA is available for multiple banking channels, including online and offline

Start with the customer – find out what they want and give it to them.

USE CASES


New Account Opening 

Optimize remote user onboarding experience without the risk of forged documents


Loan/Credit Issuance 

Simplify loan and mortgage approval processes by verifying the legitimacy of customers’ identities during submitting of the applications


Customer Due Diligence (CDD)

Avoid any form of financial crime, including money laundering, embezzlement, chargebacks, and account takeovers, to fully comply with CDD protocols


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